From July 9th to July 14th, the engineers of HVHIPOT went to Kuwait to provide on-site technical guidance for the GDCY-20kV small impulse voltage generator for customers.
Kuwait's capital, Kuwait City, is located on the southern bank of the Kuwait Gulf. It is the most important deep-water port on the east coast of the Arabian Peninsula and the political and economic center of the country. The few days I arrived in Kuwait coincided with Kuwait's fasting month. In Islamic religious rituals, there is a very important one, which is the 30-day fasting month in September of the Hijri calendar (this year's fasting month starts on November 5 of the Gregorian calendar). All Muslims do not eat or drink water after sunrise, and some do not even allow their saliva to be swallowed into their stomachs until sunset. You can eat and drink freely after sunset. Everyone must eat according to the custom, but for the guests from afar, the customer treats our engineers very preferentially. They can eat and drink normally, but not in public places.
Under the leadership of a local translator and braving the uncomfortable high temperature, our technical engineers conducted on-site sample tests and explanations for customers on the spot. Customers buy GDCY-20kV small impulse voltage generator to measure the impulse voltage of their low-voltage switchgear. The test product for the customer is a low-voltage switchgear, and engineers need to carry out on-site test verification adjustments to the product to achieve the best test results they want.
The customer studied very carefully, and even asked about the software on the industrial computer side one by one. The last part is the actual operation part of the on-site customer. Because the wiring of the small impulse voltage generator is more complicated, the engineer patiently guides them hand in hand, teaches them how to wire, how to use, and how to operate the interface. Every detail and every step are explained in detail, thorough and easy to understand.
The four-day training and guidance soon ended smoothly, and our meticulous and patient service made customers full of praise. In order to express their gratitude, they kindly invited us to reserve more time to visit their country next time. Full of customer hospitality, full of customer trust, full of the successful conclusion of another foreign technical training of HVHIPOT, once again verifying the commitment of HVHIPOT to provide each customer with high-quality products and high-quality services!
Post time: Sep-27-2021